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This site is owned and operated by Creative Discount Design. Creative Discount Designs general policy is to act as a developer of services and products. For instance, Creative Discount Design provides videographer service, transfer video tapes to DVDs, edit video tapes, and video events. Creative Discount Design has certain legal and ethical responsibilities consisting with the use of its services. 

LAWFUL PURPOSE 

Creative Discount Design will not support communication of any material in violation of any Federal, State or Local regulation that is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene and material protected by trade secrets. Creative Discount Design will not host any obscene, adult or pornographic material, or any other material which we believe to be offensive, including, but not limited to,  pornography, adult materials, satanic materials, and any and all materials of an adult nature. 

COMMITMENT TO YOUR PRIVACY 

Your privacy is the utmost importance to us. At Creative Discount Design we want to make your experience satisfying and safe. Because we gather certain types of information about our customers or users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. The information allows us to better tailor our content to help better understand the audience or customers would like to have or see. Under no circumstances does Creative Discount Design divulge any information about an individual user to a third party.  Read more about your privacy and online shopping privacy. Click Here>>>

CANCELLATION   

Creative Discount Design reserves the right to postpone or cancel a customer's access to any or all services provided by Creative Discount Design when we decide that the account has been inappropriately used or not paid within 10 business days. If Creative Discount Design bring about it's right of cancellation, no pro-rated fees will be credited or compensated as policies have been violated. If granted consent in writing, Creative Discount Design will use your account for the purpose of maintaining a web site only, with responsibility and respect toward other Internet users. Creative Discount Design has the right to reject business to a customer, if this customer is constantly having billing problems (such as personal checks that have been denied way too often). 

Customers can cancel service any time by sending email to sales@creativediscountdesign.com.  We request to hear a reason for cancellation. Reason for cancellation is mandatory in order to receive refund. Your refund will be prorated. Since Creative Discount Design operates a conditional money-back guarantee, any given reason may not be classified as sufficient reason for a refund request.

DISCLAIMER   

Creative Discount Design will not be responsible for any damages your business may suffer. Creative Discount Design makes no warranties of any kind, spoken or implied for services we make available. Creative Discount Design denies any warranty or merchantability for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Creative Discount Design. Creative Discount Design reserves the right to modify its policies at any occasion without prior notification.

FEES AND TERMS

Projects are usually based on a flat fee and the job is not done until you are satisfied. You will always get a firm written quote before any work commences. There will never be any additional charges unless they are authorized in advance and supported by an estimate for additional work and charges signed by the client.

Video/Design Production: The Client shall make a $50 deposit to retain Creative Discount Design to perform the services specified herein and to reserve the date. The deposit is non-refundable. Videos take 3-4 weeks from your event date. Client understands the finished product is theirs in it’s entirely upon receipt of full payment. PAYMENT OPTIONS: Full payment of service is due one (1) week before the event date.  Or client can pay half the payment one (1) week before the event and the remaining balance after the event or product is completed. (The product will not be released until payment is in full. If product is not paid in within 90 days after the event date, the project will be purged with no refund.) This time limit is to prevent projects from dragging on and on which substantially increases the time and work we must do. Final product will only be released to the client upon receipt of and bank clearance of the final payment in full. 

It is much more efficient to start and finish a project quickly. Legitimate delays can be negotiated. We recognize that you have a boss or a committee to cope with in getting approvals and such.

ONLINE STORE DISCLAIMER

Engraving and Personalization Information

All gifts can be personalized with one or more of the following: Names, Initials, Dates etc.  Please enter and review your personalization carefully. Please note, all dates are engraved using hyphens (example: 10-6-2007). Here are some guidelines for personalization: Enter personalization as you would like it to appear with capital letters, lower case letters, numbers, punctuation and characters such as &, @, or *. Do not type in all capital letters or all lower case letters unless that is how you want the item to appear. We are unable to reproduce international characters (characters with accents marks, umlauts, etc.). Please enter only characters that appear on standard American keyboards. Most gifts can accommodate multiple lines of engraving. If a Monogram is desired, please specify "Monogram Font" when ordering. The initials for a Monogram should be listed in this order: First, Last, Middle initial. All personalization is included in the pricing.

Order Processing and Fulfillment

Gift orders are shipped within 5-6 business days.  Please place orders in advance to avoid a rush fee ($15.00). Changes cannot be made to an order once it has been received without a $30.00 change fee. All orders ship via UPS ground unless a shipping upgrade is specified.  CDD cannot be responsible for missing information if left off order.
 

Returns/Exchanges/Damages

Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 2 business days of delivery date. PERSONALIZED items cannot be returned or exchanged. Unfortunately due to the fact that most of our products are intended for a one time usage and many items are personalized, we cannot accept returns on any merchandise. All sales are final. Any defective or damaged merchandise that is returned to CDD for inspection must be properly packaged; CDD will not be responsible for any further damages due to improper return packaging. Any defective or damaged merchandise you wish to exchange or return must have an RA NUMBER before returning. CDD will gladly reimburse return shipment costs of authorized exchanges/returns (non-personalized merchandise returned for credit will not qualify for shipping reimbursement). Express shipping costs will not be reimbursed; only ground services will be reimbursed. CDD will pay to ship authorized replacements via UPS ground service only. Please place your gift order at least 4 weeks prior to event date; this will help alleviate rush-shipping charges.